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Last updated: 27.06.2025
At Da Agency LTD, we value and respect the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using our interior design, architecture, and consulting services.
By accessing and using our website and services, you agree to the terms of this Privacy Policy.
1. What Information We Collect
To provide high-quality services and effective communication, we collect the following types of personal data:
✔ Full name
✔ Email address
✔ Phone number
✔ Mailing address (if required for project execution)
✔ Property information (location, size, specific features)
✔ Preferences regarding design, budget, and deadlines
✔ Communication data via email, contact forms, or social media
✔ IP address and website behavior data through cookies
2. How We Use Your Personal Data
We process your personal data solely for the following purposes:
✔ Preparing customized offers for interior design or architectural projects
✔ Organizing meetings and consultations
✔ Communicating regarding your project
✔ Improving our services and website through analytics
✔ Sending useful information, news, and promotional offers (only with your consent)
✔ Fulfilling legal obligations
3. Legal Basis for Processing
We process your personal data based on the following legal grounds, in compliance with Regulation (EU) 2016/679 (GDPR):
✔ Your explicit consent
✔ Performance of a contract or steps prior to entering into a contract
✔ Compliance with legal obligations
✔ Our legitimate interests (e.g., improving services, preventing abuse)
4. Data Retention Period
We store your personal data for as long as necessary to fulfill the purposes for which it was collected, but no longer than:
✔ Up to 5 years after the completion of our cooperation
✔ Until you withdraw your consent for marketing purposes
✔ Legal timeframes for accounting and contractual documentation
5. Sharing Personal Data
We do not sell or disclose your personal data to third parties, except in the following cases:
✔ To subcontractors or partners involved in executing your project (e.g., suppliers, construction companies)
✔ To accounting or legal consultants when necessary
✔ To government authorities, if required by law
✔ To trusted IT service providers for website maintenance
All third parties are contractually obliged to protect your personal data.
6. Your Rights
Under the GDPR, you have the following rights:
✔ Access to your personal data
✔ Correction or updating of inaccurate data
✔ Deletion of data (“right to be forgotten”)
✔ Restriction of data processing
✔ Objection to certain types of processing
✔ Data portability to another provider
✔ Withdrawal of consent at any time
✔ Filing a complaint with the Data Protection Authority
To exercise your rights, please contact us at: office@da-agency.com
7. Data Protection
We apply technical and organizational security measures to protect your personal data against:
✔ Unauthorized access
✔ Misuse
✔ Loss or destruction
✔ Unlawful disclosure
Our website uses SSL encryption for secure connections and industry-standard security practices for stored information.
8. Cookies and Tracking Technologies
Our website uses cookies to:
✔ Ensure proper website functionality
✔ Analyze traffic and user behavior
✔ Improve the user experience
✔ Provide personalized offers
You can manage cookie settings in your browser. For more details, see our Cookie Policy.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any significant changes will be posted on our website.
10. Contact Information
For questions, comments, or requests regarding your personal data, please contact us:
Da Agency LTD
Sofia city, Bulgaria
+359 883 33 11 50
office@da-agency.com
da-agency.com
❗ This Privacy Policy reflects our commitment to responsible and transparent data management within the field of interior design and architecture.